AutomateAnything.ai ("AA," "we," "us," or "our") is committed to maintaining your privacy and informing you of our privacy practices. This online privacy policy and agreement (the "Privacy Policy") covers how we collect, use, and treat data and information, including Personal Information (as defined below), that we collect, receive, process, or store in connection with our AI-driven solutions and related business activities (the "Business"). These solutions and offerings (collectively, the "Services") are typically provided to organizations or business entities (our "Client Organizations").
Note: This website is not directed to visitors from outside of the United States. If you reside outside of the United States, please refrain from accessing or using our website.
This Privacy Policy applies to anyone providing us information in the course of our Business, including:
We use the term "you" to refer generally to any Business Clients, Service Providers, or Site Visitors (as the context permits).
By accessing and using our Website, you acknowledge that you have read, understand, and agree to be legally bound by this Privacy Policy. If you do not agree with the terms, please do not access or use our Website.
Except as provided in Section 2.3, your consent to—and your affirmative agreement with—this Privacy Policy is indicated by providing us any information (including Personal Information) in connection with our Business. By providing us with that information, you affirm that you have read and agree to be bound by this Privacy Policy.
If you are agreeing to our Privacy Policy on behalf of a company or other legal entity, you represent and warrant that you have authority to do so, and for all purposes in this Privacy Policy, "you" includes the entity on whose behalf you are acting.
You may withdraw your consent at any time, subject to legal or contractual constraints, by contacting us as described below in Section 19 (Contact Us).
If you provide your phone number and consent to WhatsApp communication, you will receive messages limited to the scope of that consent. We do not send marketing messages over WhatsApp without opt-in. You can revoke your consent at any time by replying with "STOP" or through your WhatsApp privacy settings.
We may collect the following categories of information in the course of providing Services and operating our Business:
Information that identifies you as an individual (e.g., name, email, phone number, job title, etc.). Depending on the nature of the engagement, it may include:
We collect technical and device-related information (e.g., browsing data, interactions with our Website) as well as data gathered via third-party analytics tools. In some cases, Online Activity Information can be associated with your Personal Information and will be treated as such.
We may collect or create data that does not identify you as an individual (e.g., aggregations, statistics). This "Anonymous Information" is outside the scope of this Privacy Policy once it cannot be linked to you.
If we combine or associate Anonymous Information or Online Activity Information with Personal Information, we will treat the resulting combination as Personal Information.
We generally do not require sensitive personal information (e.g., social security numbers, health data, or detailed financials of individuals) in a B2B context. If you choose to provide it, you understand and consent that we may process it as part of our Business. You may limit sensitive data by contacting us per Section 19 (Contact Us).
We recognize various categories of personal information under applicable laws (e.g., the CCPA). We may collect identifiers, professional or employment information, and online activity data from representatives and employees of Client Organizations, subject to the usage and disclosure guidelines described in this Privacy Policy.
We collect the above information through the following means and technologies:
We may receive information when you contact us (e.g., through forms, emails, phone calls) inquiring about our Services. Information you provide voluntarily will be used solely for the intended purposes.
We may invite you to participate in surveys or submit feedback to help us improve our Business or Services. Participation is optional, and we use the information as submitted.
We may collect business-related documents, data, or other materials you (or your organization) share with us in the course of implementing or providing our AI solutions. This data may include both Personal Information (of employees, end-users, or customers) and Anonymous Information. We treat any Personal Information in these materials per this Privacy Policy.
We may use cookies or tags on our Website to remember your preferences and enhance your experience. You can manage cookie preferences in your browser settings, although some features may not function properly if cookies are disabled.
We may record IP addresses, device identifiers, and log data for security, analytics, and operational improvement purposes.
We may use "click-through" URLs in marketing emails or "pixel tags" to track engagement (e.g., if you open or click an email). This data helps us measure the effectiveness of our communications.
When you interact with us offline (e.g., visiting our office, attending events), we may collect some Personal Information for business follow-up, security, or contractual obligations.
We use the information (Personal Information, Online Activity Information, Anonymous Information) as permitted under law and consistent with this Privacy Policy. Specifically, we may use the data to:
We may also use the information you submit to provide additional Services or business solutions if you request them.
We may share, transfer, or disclose your information if you consent to us doing so, as well as in the following circumstances:
We honor all opt-out requests and user preferences as required by WhatsApp and applicable law. If a user blocks us or revokes consent on WhatsApp, no further messages will be sent via that channel.
No Sale or Sharing for Third-Party Marketing: We do not sell, trade, or share your Personal Information, including mobile phone numbers or SMS opt-in data, with any third parties for their own marketing or promotional purposes. Any sharing with service providers is strictly for the purpose of delivering the services you have requested or supporting our business operations, and these providers are bound by confidentiality agreements.
This section explains how AutomateAnything.ai collects and uses information about you in relation to its text message marketing or communication programs, including SMS and WhatsApp (collectively, the "Messaging Service"). We may use third-party providers like Twilio to provide the Messaging Service to you, acting as our service provider and data processor. We only manage inbound and transaction-related communication.
AutomateAnything.ai only uses WhatsApp to send messages that are either:
No unsolicited promotional messages are sent via WhatsApp. We strictly adhere to WhatsApp's Acceptable Use and Business Messaging Policies. All messages sent via WhatsApp outside of the 24-hour session window are submitted as pre-approved message templates in accordance with WhatsApp's messaging framework.
We collect information you provide when using the Messaging Service, including the phone number you provided when signing up. When you send or receive messages via the Service (e.g., SMS, WhatsApp), we will also collect your messaging history and any information included in those messages. We may use cookies or similar technologies to personalize your experience (e.g., sending personalized text messages). If you participate in contests, surveys, or contact customer service via SMS or other messaging platforms covered by this policy, we will collect the information you provide.
We use your information collected via the Messaging Service to deliver, analyze, maintain, support, and enhance the Service, and to customize and personalize your experiences.
As stated in Section 6, we do not share, sell, or trade any mobile information, SMS/WhatsApp opt-in data, phone numbers, or message content with third parties for their marketing or promotional purposes. We may share mobile information with service providers solely to assist in providing the Messaging Service, customer support, and related services. These parties are permitted to use the information only for delivering the requested services and are bound by confidentiality agreements. Other sharing follows the principles outlined in Section 6 (e.g., legal requirements, business transfers).
You might opt-in to our Messaging Service by methods such as entering a phone number online, sending a message (SMS, WhatsApp, etc.) with a specific keyword, filling out a form including your phone number, or signing up at a point-of-sale or event.
Consent to receive automated marketing text messages (including SMS and WhatsApp) is not a condition of any purchase. You can opt-out of receiving further commercial messages via the Messaging Service by responding to any of our messages with keywords such as STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, or by using the specific opt-out mechanisms provided within the messaging platform (like WhatsApp blocking features). We will typically send a confirmation message once you have been unsubscribed. After this, you will no longer receive marketing messages via that specific channel (e.g., SMS, WhatsApp) from us. To rejoin, sign up again as you did initially. We reserve the right to send essential administrative messages related to the service even if you opt-out of marketing messages.
If you experience problems with the Messaging Service (SMS, WhatsApp, etc.), please contact us using the details in Section 8 below.
We take reasonable physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or loss, alteration, unauthorized disclosure, or access. However, no online activity can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant its absolute security and do not accept liability for unintentional disclosure.
We retain your information for as long as necessary to provide our Services, fulfill the purposes outlined in this policy, comply with applicable legal obligations, resolve disputes, protect us and our customers, and enforce our agreements.
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, such as the right to access, correct, delete, or restrict its processing. To exercise these rights, please contact us using the information below. Note that withdrawing consent (Section 2.4) or requesting deletion may affect your ability to use certain Services.
AutomateAnything.ai reserves the right, in our sole discretion, to modify or change this Privacy Policy at any time. The date of the last update will be posted at the top of this Policy. Any changes are effective as soon as posted. Your continued use of the Website or Services following the posting of changes constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy, our data practices, or your dealings with us, please contact us at:
AutomateAnything.ai
33 Route 59 Suite 450
Monsey, New York, 10952
Email: [email protected]
PLEASE PRINT AND RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.